Specifications

Configuring IP Phones
8 – 2 ShoreTel, Inc.
Setting IP Address Ranges
If your system consists of more than one site (Headquarters), you must define an IP
address range for IP phones at each site in the system. Setting ranges for each site
ensures that new phones added to the system are associated with the correct site.
NOTE The ShoreTel Converged Conference Bridge uses IP phone ports to support
conference call ports. Include the capacity of any ShoreTel Converged
Conference Bridges in your IP address range calculations.
You can review all the IP phones in the system from the IP Phone List page (see
“Viewing IP Phones” on page 8-9). You can also view IP phones by the switch
supporting them from the IP Phone Maintenance page. For more information, see
Chapter 16, “Maintenance.”
IP Phone Address Map
To view the IP address range for each site, expand the IP Phones link and click IP
Phones Address Map. The IP Address Map List page, shown in Figure 8-1, appears.
The page lists the sites and associated IP address ranges.
Figure 8-1 IP Address Map List Page
To add a new range of IP phones, click New and enter the information in the IP Phone
Address Map Info edit page (see Figure 8-1). To delete a range from the list, click the
check box to the left of the site and click Delete.
Adding Teleworking IP Phones
Improved support for teleworking IP phones no longer requires a dedicated site and
ShoreGear switch for the best codec selection and correct bandwidth management. IP
phones that fall into the IP address ranges for any teleworking IP phones operate just as
other IP phones with a few differences:
• The inter-site voice codec will be used for all calls to and from teleworking IP
phones.
• For bandwidth management purposes, the teleworking IP phone is not associated
with any site and calls to and from that phone will not deduct from the available
bandwidth of the call agent switch for that phone.
• The IP phone will be hosted by an available call agent switch at the site associated
with the IP address map. Numbers dialed from teleworking IP phones will be
interpreted in the context of the dial plan for the site associated with the IP
address map.