Specifications

Configuring Trunks
ShoreTel 7.5 Administration Guide 7 – 7
NOTE Inbound calls first try to match a DNIS entry, then a
DID entry, followed by an Extension entry, and finally
Tandem Trunking. If no match is found, the inbound
call will be routed to the destination you set. If you
create a trunk group, the destination will be the default
auto-attendant.
NOTE An individual trunk group cannot have the overlapping
DID or DNIS numbers (received digits).
NOTE Users, Menus, Workgroups, and Route Points can have
one DID number but multiple DNIS entries.
Outbound Settings
Network Call
Routing
When enabled using the Outbound check box, this lets you
configure the following trunk group Network Call Routing
options:
• Access Code—Enter the appropriate trunk access code for
this trunk group. This is typically “9” in the U.S. and
Canada.
• Local Area Code—Enter the local area code for this trunk
group. This area code is used for Network Call Routing as
well as Digit Manipulation.
• Additional Local Area Codes—Click Edit to enter any
additional area codes that are typically associated with
overlay area codes. These additional local area codes are
used for Network Call Routing as well as Digit
Manipulation.
• Nearby Area Codes—Click Edit to enter area codes that
are considered nearby, or “free”, for this trunk group. The
nearby area codes are used for Network Call Routing.