User guide

Answering Call Waiting

With the appropriate permissions (set by your administrator), you can receive

up to 16 incoming calls at once by repeatedly pressing . You can then

narrow the number of incoming calls you want to receive using Personal Call

Manager.

If you receive an incoming call while you are on another line, you’ll hear a

beep on the call. To answer the incoming call and put the current call on hold,

press . Repeat this action to return to the previous call.

Picking Up the Night Bell

A night bell, when activated by your administrator, allows calls to route to an

extension that will ring on an overhead speaker. This feature can be

convenient for off-hours when a caller needs to speak with anyone at a site.

If you have access to the night bell function (set by your administrator), dial

to answer the call at your site.

If you hear an error tone when you try to pick up the night bell, the night bell

may not be configured at your site or you may not have the necessary

permissions. Contact your administrator.

Interacting with Calls

Muting a Call

Press to mute a call so the caller doesn’t hear you. The LED on the Mute

button turns red when the mute is active.

Placing a Call On or Off Hold

To place a call on or off hold, press .

After pressing hold, you'll hear a stutter and then dial tone. At this time, you

can press again to make the next call in the stack active. If you have

multiple calls on hold, continue pressing to locate the call you want.

Transferring a Call

To transfer a call from your extension to another extension or outside number,

press , then dial the number and hang up; or to cancel the transfer and

take the call off hold, Press again.

Hold

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