User's Manual

STM-8800 User Manual 2009 Copyright © Shinheung Precision Co., Ltd
▷ Mobile Device – PC Connectivity and Synchronization Issues
Solution to problems when connecting the Mobile Device to the PC
through the cradle or otherwise.
For an updated information on other issues, see the PC’s ActiveSync
help or visit Microsoft’s website for mobile phones
(www.microsoft.com/windows/embedded/ce.net).
• Find out if you need to install the correct PC ActiveSync version.
• Make sure that the Mobile Device is turned ON.
• Make sure that the USB cable is properly connected to the
connectors on both the PC and the Mobile Device/Cradle.
• If the Mobile Device is connected to the PC using the USB cable,
make sure that ActiveSync is configured for this type of connection.
Verify this setting in ActiveSync’s Connection Settings window (File >
Connection Settings …). Make sure that the option “Allow USB
connection” is checked.
• Connections between the Mobile Device and PC using USB cable
needs the PC’s ActiveSync program. Consult the ActiveSync Help for
more information.
• Before restarting the PC, it is advisable to disconnect the Mobile Device
from the PC first.
• Please connect one Mobile Device at a time to a PC.
Troubleshooting
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