User's Manual

Table Of Contents

Q6. Cannot access the contents of the SD card inserted

into the device.

Make sure that the Micro SD card is inserted properly in the slot allotted for it.

Using the File Explorer, see if a folder called “Storage Card” is present. Access the

contents of the SD card from this folder.

Q7. Data lost.

If the Mobile Device’s Battery power runs out, all information (including those in

the FileBox folder) may be lost except for those information, data and programs

that are present when the Mobile Device was delivered.

It is advisable to periodically backup the Mobile Device and keep the backup file in the

PC or copy important files/information to the PC and/or Micros SD cards where it could

be recovered at a later time to minimize, if not prevent, data lost.

If the solutions provided for each problem does not resolve it, perform a system

reset (as described on Initialization section) or initialize the device back to the

factory default (as described on VII-2, Initialize to Factory default).

For other concerns, please contact our customer service center.

Troubleshooting

VII-1