Sherline 5000 Mill Assembly Instructions
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SHERLINE SERVICE POLICY
Sherline’s policy regarding customer service is simple: CUSTOMER SATISFACTION!
Because products manufactured by Sherline are completely produced in our Vista, California plant, we offer
fast and reasonably priced service. All we ask when you pack the items for shipping is to use common sense,
individually protecting items from one another during shipping. Ship by UPS whenever possible. If you have
attempted a repair and then decide to return the item it is not necessary to reassemble the machine. If you
have lost a part, don’t worry, we’ll still get it looking great for you and return it via UPS*. Equipment will be
returned C.O.D. if it is not warranty work.
Cleaning the returned items thoroughly before you ship them will save time and money.
*If merchandise is received damaged by UPS, keep the original shipping carton and contact your local UPS office.
HOW TO ORDER REPLACEMENT PARTS
The model number of your machine will be found on the nameplate attached to the top or side of the
headstock. The serial number is located on the back of the headstock. Always mention the model number
when requesting service or repair parts for your machine or accessories.
Replacement parts may be ordered from the factory or from any Sherline dealer. The most expeditious way
to order parts is directly from the factory by phone. Sherline’s office hours are 8 A.M. to 4 P.M. (PST or
PDT) Monday through Friday. Orders received before 12 noon (Pacific Standard or Daylight Time) will be
shipped the same day. We accept payment by Visa, MasterCard, Discover or American Express.
Parts orders:
Toll free order line: (USA)1-800-541-0735
International or Technical Assistance: 1-760-727-5857 • Fax: 760-727-7857
FULL ONE YEAR WARRANTY
on Sherline’s 3.5" Metal Lathe, Vertical Milling Machine and Accessories
If within one year from the date of purchase a new* Sherline power tool or accessory fails due to a defect in
material or workmanship, Sherline will repair it free of charge. In addition, it has always been our policy to
replace at no cost all parts, regardless of age, which are determined to have been incorrectly manufactured
or assembled and have failed due to this cause rather than because of improper use or excessive wear
caused by continuous use in a production environment. In cases such as this, Sherline will inspect the machine
or part and will be the sole judge of the merit of the claim. Freight charges for returning a machine are not
covered. Merchandise which has been abused or misused is not subject to warranty protection.
Warranty service is available by simply returning the machine, defective assembly or part to:
Sherline Products, Inc., 3235 Executive Ridge, Vista, CA 92083-8527
Please write, fax, call or e-mail to let us know that you are retuning a part and to receive a return
authroization number. This will speed up the warranty process. (E-mail is sherline@sherline.com)
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
*NOTE: Only new machines purchased directly from Sherline or from an Authorized Sherline dealer are covered under this warranty.
Machines purchased from a non-authorized source are considered "used" and are not subject to warranty even if they appear to be new. If
you are in doubt about the status of a dealer or are suspicious about an offer, you should confirm the dealer's status by checking our dealer
listing at www.sherline.com/dealers.htm or by calling (800) 541-0735 for confirmation. Proof of date of purchase and dealer name may be
required for service under this warranty.
To take a look at the newest offerings from Sherline
Products, look in on our Internet site. You will find a
complete list of all our accessories as well as the fully
illustrated instructions for each one. Learn how a part
is used before deciding to buy, or print out the directions
for your later use. There is also a U.S. and worldwide
dealer listing, replacement parts listing, current price
list as well as a “Resources” page with hot links to
many other items of interest to miniature machinists.
There is even a “factory tour” in photos. You have a
wealth of free information at your fingertips. Our
address is: www.sherline.com. You may now place
your order by e-mail at sherline@sherline.com or order
on-line 24 hours a day at www.sherlinedirect.com.
SHERLINE IS ON THE INTERNET