User's Manual

1.Pull the printer power switch to the state "1", and the printer is turned on.
2.The printer will start self-learning label paper and positioning when there is
paper.
1.When need to maintain the printer
* The printing is not clear;
* Printing noise increased;
* The label positioning is unstable during printing;
* Occasionally report lack of paper or not report;
* Obvious dust or foreign matter appears on the print head chip, sensor,
rubber roller and other parts.
Daily Maintenance
Starting Up
4.Cleaning the printing rubber roller
When the printer is turned off, open the cover and use a cleaning pen
or a lint-free cloth with a small amount of alcohol to wipe the printing
rubber roller back and forth. During the wiping process, you can gently
rotate the rubber roller to ensure that the entire rubber roller is wiped
clean.
Note: After cleaning with alcohol, it takes 1~2 minutes to wait for
the alcohol to evaporate before turning on the machine.
3.Clean the Print sensor
When the printer is off, open the cover, and gently wipe the sensor
with a cleaning pen or a lint-free cloth moistened with a small amount of
alcohol.
Common Issues and Troubleshooting
Indicator LED Status
Indicator LED Error
If you can't use it normally after operating according to the above
solutions, please contact our after-sales personnel for handling.
Self-Check
Self-test can detect whether the printer is working properly. If the self-check
list can be printed out correctly, it means that everything is normal except for
the interface with the host, otherwise it needs to be repaired.
Start self-test
When the printer is in normal state, turn off the power switch first ,
Press and hold the paper feed button ,turn on the power switch again,
wait for about 1 to 2 seconds,until the buzzer will beep. At this time, release
the button and the printer will automatically print the self-check list.
Label learning
1.When is label learning needed
* Use the printer for the first time;
* The label cannot be positioned correctly during use;
* Replace the paper roll with another specification;
* Clean the sensor for the first use of loading paper;
* After printing for a long time, load paper for the first time after reuse;
* When the printer usage environment has changed, when the printer is
reconnected.
2.Label positioning
In the normal state of the printer, press and hold the paper feed button for 2
seconds, and then the buzzer will beep. At this time, release the button and the
printer will start label learning.
Note: It is invalid when using continuous paper for label learning.
In addition to the above, it is recommended to regularly maintain the
printer head, sensor, rubber roller and other printing-related parts. The
maintenance frequency is recommended to be at least monthly. If the use
environment is harsh, the maintenance frequency should be increased.
2.Clean the Print Head
When the printer is turned off, open the cover, and use a cleaning pen or
a lint-free cloth with a small amount of alcohol to gently wipe the print head
from left to right or from right to left.
Possible Causes
Solution
The red light turns on
and off 4 times at an
interval of 2 seconds,
and the buzzer beeps
at the same time
Reload paper
Red light is always on
Out of paper
Cover is open
Press the top cover
Red light turns on and
off twice in 3 seconds
interval
Abnormal label
detection
1. Check whether the label
paper is contaminated or
damaged.
2. Reload paper.
Check whether the sensor
is blocked by foreign matter
or dust. If so, please refer to
the daily maintenance chapter
for maintenance.
Print Quality Problem
Problem
Possible Causes
Solution
Blurry or smudged
printing
Print density is too
low
Paper roll is not
installed correctly
Severe carbon deposits
on the print head
Reload the paper in the
correct direction
Dirty print rubber
roller
Clean the printer head
Clean the printing roller
Set up the print density
through the setting tool
The following is the description of the indicator status:
Working normally: the green light is always on.
Out of paper: The red light turns on and off 4 times at 2 seconds intervals, and the buzzer
beeps at the same time.
The cover is open: the red light is always on.
Sewing mark detection error: the red light turns on and off twice at an interval of 3 seconds.
2.The printer has a button whose main function is to feed paper and perform self-
check.