User's Manual

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When the printer has the following conditions, you should clean the printer head:
Ø The printer does not print clearly and the thermal paper is Ok.
Ø It’s getting too noisy while feeding paper or printing.
Printer cleaning steps are as follows:
1. Power off the printer and open the paper room cover. Remove the thermal paper roll.
2. If the printer just finished printing , please wait for the print head to cool down.
3. With a soft cotton cloth dipped in ethanol (please make sure there is no dripping), wipe the
thermal printer head gently and remove any dust or stains.
4. Wait for the complete evaporation of any ethanol, then place the thermal paper roll back in
the printer and close the paper room cover, then print a test page.