Product Manual

41
Common issues analysis
Common issues
Issue type
Fail to return to
the station
Fail to complete
mapping
Possible reasons
1. The station is put in an
incorrect position.
󵺘󵽔
or moved.
3. The robot is stuck by
obstacles on the ground
or the door of the room in
which the station locates is
closed.
󵺚󵽔

cleaning task.
5. The station is placed on an
uneven ground.
1. Fail to complete automatic
cleaning.
2. Fail to return to the station
automatically.
3. Fail to reach any area at
home.
1. Please refer to the guideline to put
the station in a correct position.
2. Please check whether the station
has connected to an available
power supply. Do not move the
station.
3. Please refer to the guideline to
clean up objects on the ground
󵽔
󵺚󵽔

cleaning task.
󵺛󵽔
ground.
1. During initial cleaning task, make
sure that the mop has been
installed properly and the
environment is unobstructed. Do
not manually end the cleaning
task.
2. Please refer to the guideline to put
the station in a correct position.
3. To facilitate robot mapping, please
open the door of each room
󵽔
Solution