Produc t Manual XWOW Robot Vacuum and Mop Product model: R2 R2-ST
We l c o m e t o t h e w o r l d o f X WOW
WELCOME Ke e p yo u r h o m e c l e a n a n d t i d y, e ve n i n i n v i s i b l e p l a c e s .
WELCOME Dear customer: Thank you for choosing [XWOW Robot Vacuum and Mop]. Before use, please carefully read and properly save this Product Manual. If you have any questions when using, you can contact us through the following method: Email：zbmarketing ＠ zbeetle.com You can submit your suggestions or questions through the [Profile-Help and feedback] module in [XWOW] app, and leave your contact information. We will contact you as soon as possible.
CONTENTS 03
CONTENTS Introduction 05 Package list 06 Product details 09 Introduction to operation panel 14 Product use 16 Special tips 17 First use 20 Introduction to sweeping and mopping functions 22 App introduction and operation 24 Cleaning and maintenance 27 Common issues analysis 38 Product specifications 42 04
INTRODUCE 05
INTRODUCE Package list Package list Standard accessories Station×1 Accessories Clean water tank×1 Side brush×1 Sewage tank×1 Mop support & mop×1 Cleaning filter×1 Mop scraper×1 Robot×1 Others Mid brush×1 Cleaning brush×1 Mid brush cover plate×1 Power cord×1 Dust bin (including: a dust bin filter)×1 Sewage box×1 Small cleaning tool×1 Side bar×1 06
INTRODUCE Package list Robot | Main body Robot×1 Robot | Accessories Mid brush×1 Dust bin (a dust bin filter included)×1 07 Mid brush cover plate×1 Sewage box×1 Small cleaning tool×1 Side bar×1
INTRODUCE Package list Station | Main body Station×1 Station | Accessories Clean water tank×1 Sewage tank×1 Cleaning filter×1 Accessories Side brush×1 Cleaning brush×1 Mop support & mop×1 Mop scraper×1 Power cord×1 08
INTRODUCE Product details Front side of robot Laser radar Robot buttons Status indicator Linear laser 3D obstacle avoidance sensor Air outlet Collision damper Top Small cleaning tool Robot top cover Sewage box pop-up button Power button Dust bin Rear charge sensor Linear laser 3D obstacle avoidance sensor Clean water box Speaker Clean water box Sewage box Charging contact Internal part 09
INTRODUCE Product details Back side of robot Lift button of mid brush Release button of mid brush cover plate Release button of mid brush cover plate Drive wheel Side bar Mid brush Carpet detection sensor Universal wheel Drive wheel Cliff sensor Side brush Bottom 10
INTRODUCE Product details Dust bin components Filter upper cover Dust bin filter Primary filter Dust bin removal button Release button of dust bin Sewage box components Sewage box upper cover Filter Water inlet 11
INTRODUCE Product details Sweeping components Mid brush cover plate Mid brush Side brush Mopping components Mop Mop support Sewage box filter element Water injector Release button of mop support Mop scraper Mop motor 12
INTRODUCE Product details Front side of station Station top cover Clean water tank Operation panel Sewage tank Robot charge button Cleaning filter Guide wheel Robot start button Station bottom shell Back side of station Hand grip Power socket Cable management slot 13
INTRODUCE Introduction to operation panel Robot operation panel Blink dark blue slowly: Working Blink red: Error Blink orange slowly: Connecting to network Press: Start/pause charge Press: Start/pause cleaning Press two buttons simultaneously Press and hold: Partial cleaning Press and hold for 3s： Entering menu Blink light blue slowly: Pausing Status indicator Charge button 3 seconds：on/off Child lock 6 seconds: Reset Wi-Fi 15 seconds: Restore factory setting Start button Press and hold for 3s
INTRODUCE Introduction to operation panel Station operation panel Charge button Start button Press: Start/pause charging Press and hold: Cleaning the base plate Annular status indicator 15 Status icon Press: Start/pause cleaning OLED screen
PRODUCT USE 16
PRODUCT USE Special tips Precautions & Warnings Before use, please keep vigilant and pay attention to the followings: When using the product, please carefully read this Product Manual, and keep it properly. 1. Be sure to recognize issues that may occur during cleaning as soon as possible. Clean up power cables and small items on the floor to avoid obstruction during the cleaning process. Keep the robot away from the carpet as much as possible. Prevent hanging curtains and tablecloth from touching ground.
PRODUCT USE Special tips Special tips Please make sure that the robot is not in a suspended environment. Prevent the robot from being pressed by any objects. Do not start the robot on a desk, sofa or other places with certain height from the ground. Do not place any objects, including persons, pets or other objects with certain weight on robot no matter when it is static or moving. Protect children nearby. Beware of sharp objects.
PRODUCT USE Special tips Special tips 19 Clean up rooms. Prevent the robot from falling off. Before startup, clean up cables and sundries scattered on the ground, and remove objects that are prone to fall off, fragile objects, valuable objects, and objects that may cause danger. Prevent the robot from being tangled, stuck, or dragged, which may cause damage to person or property. If your house is multistore y, the robot may e xe c u te a t a s k a t s t a i rc a s e o r s te p e d g e s .
PRODUCT USE First use 1. Install accessories properly. Before first use, please make sure that each accessory has been installed properly, including: station clean water tank and sewage tank, robot mid brush, side brush, mop scraper and mop. 2. Please put the station in a room against walls, and connect it to power supply. Retain an open area with at least 100 cm on both sides and 150 cm at the front.
PRODUCT USE First use 4. Turn on and charge the robot. Press and hold the Power Button until the power supply indicator is solid on. Then, put the robot into the station as shown in the figure. The robot is built in with a high-performance Lithium ion chargeable battery pack. To maintain the battery performance, please keep a sufficient battery level. The device has been started up. 5. Connect the robot to network. Press the Charge Button and Start Button on the robot at the same time for about 6 seconds.
PRODUCT USE Introduction to sweeping and mopping functions 1. Start of a cleaning task 2. Automatic return to clean mop The robot will plan the optimal cleaning path and scheme based on the conceived map. If there are no special settings, the robot will clean the room farthest from the station first. During cleaning, the robot will automatically return to the station to clean mop while draining sewage and refilling clean water. Do not move the station, water tank, or cleaning filter. 3.
PRODUCT USE Introduction to sweeping and mopping functions Other recommendations 1. Before first use, it is recommended to fully charge the robot. Charging takes about 6 hours. 2. To help robot return to the station for automatic mop cleaning, clean water refilling, sewage draining, and charging after a cleaning task is finished, it is recommended to let the robot depart from the station. In addition, do not move the station, remove the clean water tank/sewage tank, or remove the filter during cleaning. 3.
PRODUCT USE App introduction and operation Using the robot with a phone will bring you more convenient operation and personalized experience! The instruction for downloading app and binding the robot is shown below: XWOW App 1. Download App 2. Reset Wi-Fi You can scan the above QR code to Open the robot upper cover. Then, you download or search for [XWOW] in the can see the Wi-Fi status indicator. Press [App Store] on your phone to download the Start Button and Charge Button at the app.
PRODUCT USE App introduction and operation 3. Connect to internet 4. Complete network connection The network environment is stable and Stay on the app page, wait until the device available (only supports 2.4GHz Wi-Fi). searching is finished and the network is Launch the phone app. Tap the [+] in the connected. Then, you can control your top-right corner on the home page. Add robot and set its clean mode using the your robot based on prompts. phone app.
PRODUCT USE App introduction and operation Introduction to main app functions Tips: The functions and details are subject to minor changes due to constant app development and updates. Please refer to the actual version.
MAINTENANCE 27
MAINTENANCE Cleaning and maintenance To maintain optimal performance, it is recommended to refer to the table below for daily maintenance: Tips: The replacement frequency is determined based on actual conditions. In case of abnormal wear and tear, timely replace the accessories.
MAINTENANCE Cleaning and maintenance Robot | Mop support & mop Removal 1 Press the gray buttons on both sides of the mop support. Flip the support upwards and remove it. 2 Clench the mop support to remove the mop. Installation 1 Put a mop on the mop support from an end of it. 2 Hold both sides of the mop support. 3 Fasten it downwards to the robot. After you hear a click sound, it indicates that the mop has been installed properly.
MAINTENANCE Cleaning and maintenance Robot | Sewage filter element Removal Installation 1 Please remove the mop support first. 1 Align and install the sewage filter element downwards. 2 Lift the sewage filter element upwards. Cleaning and maintenance 1 It is recommended to replace it in 3-6 months. Robot | Sewage water box Removal Installation 1 Open the robot upper cover. 1 Push the shorter side of the sewage water box into the robot.
MAINTENANCE Cleaning and maintenance Robot | Mop scraper Removal 1 To remove mop scraper, make sure that the mop support has been removed first. 2 Buckle two sides with two fingers and push the mop scraper inwards gently to remove it. Installation 1 Align the locating rod with locating box [1] and then put it downwards. 2 Press the places indicated by arrows with thumbs and push the locating rod to locating box [2].
MAINTENANCE Cleaning and maintenance Robot | Dust bin & Dust bin filter Removal 1 Press the dust bin buckle, and remove the dust bin from the top. 2 Press the release button of dust bin to dump garbage. 3 Open the filter upper cover on one side of the dust bin to remove the filter. Installation 1 Open the upper cover on one side of the dust bin to put the filter back. 2 Open the robot upper cover, and put the dust bin back.
MAINTENANCE Cleaning and maintenance Robot | Mid brush Removal 1 Press the release button on mid brush upper cover with two hands. Remove the upper cover and take out the mid brush. Installation 1 Align the mid brush with the bearing reserved port and put it inside. 2 Insert the 3 teeth on the mid brush upper cover into the reserved port. 3 Press the release button tightly downwards. Cleaning and maintenance 1 Use the small cleaning tool that comes with the robot to clean tangled hair.
MAINTENANCE Cleaning and maintenance Robot | Side brush Removal 1 Slightly snap the side brush and lift it up. Installation 1 Align and press the side brush with the convex surface downwards. After you hear a click sound, it indicates that the side brush has been installed properly. Cleaning and maintenance 1 Use the small cleaning tool that comes with the robot to clean tangled hair. 2 Flush dirt with water, and dry it before next use. 3 Replace it with a new one based on actual condition.
MAINTENANCE Cleaning and maintenance Robot | Side bar Removal 1 Remove the fixed screws with a screwdriver. 2 Remove the side bar and soft rubber. Installation 1 Install the side bar and soft rubber into the reserved groove. 2 Tighten the fixed screws with a screwdriver. Cleaning and maintenance 1 Replace it with a new one based on actual condition.
MAINTENANCE Cleaning and maintenance Robot | Drive wheel & Universal wheel & Sensors Cleaning and maintenance 1 The drive wheel & universal wheel & all of sensors cannot be removed. Please wipe them with soft cloth. Station | Cleaning filter & station bottom shell Cleaning and maintenance 1 Please use a cleaning brush to clean the filter. 2 Wipe the charging sheet with a soft cloth to ensure good contact.
MAINTENANCE Cleaning and maintenance Station | Clean water tank & Sewage tank Removal Installation 1 Open the cover plate on the top of the 1 Open the cover plate on the top of the station. station, and lift tank up. 2 Align and install the clean water tank to the left side, and the sewage tank to the right side. Cleaning and maintenance 1 Flush it with tap water, fasten the water tank, and put it back before use.
COMMON ISSUES ANALYSIS 38
Common issues analysis Common issues Issue type App installation and use App account registration App network connection process 39 Possible reasons Solution The operation system version of the phone is too old. The operation system version of the phone is too old. The app is not authorized to access to internet. Allow the app to access to the internet on phone settings. The phone number has been bound through a third-party login method.
Common issues analysis Common issues Issue type Possible reasons Solution Robot offline 1. When the robot is turned off, the app cannot connect to the robot. 2. The location of the robot has poor signals or the network is unstable. 1. Please press and hold the power button to turn on the robot. 2. When the robot is functioning, the offline status will not affect the cleaning progress. When network signals become strong, the robot will automatically restore to online status. Fail to turn on/off 1.
Common issues analysis Common issues 41 Issue type Possible reasons Solution Fail to return to the station 1. The station is put in an incorrect position. 2. The station is powered off or moved. 3. The robot is stuck by obstacles on the ground or the door of the room in which the station locates is closed. 4. The robot does not depart from the station to start a cleaning task. 5. The station is placed on an uneven ground. 1. Please refer to the guideline to put the station in a correct position. 2.
PRODUCT SPECIFICATIONS 42
Product specifications Robot Station Dimensions: 35×35×10 cm Dimensions: 44×44×45 cm Color: White Color: White Weight: 3.95 kg Weight: 7.6 kg Battery: 14.4V,6000mAh Rated input: 100-240V ~ 50-60Hz Rated voltage: 24V DC Rated output: 24V DC Rated power: 36 W Rated power: 96 W Type of battery Number of battery packs per package Rechargeable Li-ion battery 1pcs Number of battery units The battery information in each battery string 8pcs 14.4Vdc,6000mAh,86.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
V1.0.
