User Manual
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Damage During Shipping
Apollo oers the option to purchase additional shipping insurance
to cover the value of your scooter in transit. Without that shipping
insurance, any loss or damage during shipping is at the responsibil-
ity of the customer. Apollo can assist with opening a claim against
the courier for up to $100. If shipping insurance is purchased and
the scooter arrives damaged, Apollo will be able to replace your
unit (upon verification from the customer support and engineering
teams).
If your scooter does arrive damaged, please contact Apollo and
provide any images, documentation and proof within 10 days of
receipt by submitting this form.
It is the customer's responsibility to inspect the scooter for any dam-
age upon receipt and to reach out to Apollo immediately.
We hope you enjoy your Apollo
City Scooter as much as we loved
developing it!
If you want to stay connected with us and learn all about our
future innovations, you can follow us on:
@APOLLO SCOOTERS
@RIDEAPOLLO
APOLLO SCOOTERS
@RIDEAPOLLO