User Manual

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OVER CURRENT PROTECTION
If E4 error is reported continuously, it is consid-
ered to be hardware fault of controller.
Solution:
Replace the controller to test, if the error goes
away the controller was the issue.
MOTOR SENSOR ERROR
If E7 is reported this means that a faulty motor
sensor is present.
Solution:
Replace the motor to test, if the error goes away
the motor was the issue.
UNDER VOLTAGE PROTECTION
If E5 is reported continuously, check whether
the battery voltage is too low (Below 30 Volts).
Solution:
Replace with a new battery to test, if the error
goes away the battery was the issue.
MOTOR PHASE LOSS
If E8 is reported this means that one or more
phase connectors are not properly connected or
properly working.
Solution 1:
Check if the phase wires are properly connect-
ed.
Solution 2:
Replace the controller to test, if the error goes
away the controller was the issue.
Solution 3:
Replace the motor to test, if the error goes away
the motor was the issue.
OVER VOLTAGE PROTECTION
If E6 is reported the battery voltage is too high.
Solution:
The battery voltage is too high, avoid sudden
braking, rushing actions and it will return to
normal when part of the power has been used
up.
CONTROLLER ERROR
If E9 is reported continuously, this means that the
controller is faulty.
Solution:
Replace the controller to test, if the error goes
away the controller was the issue.
E4 E5 E6
E7 E8 E9
FAQ s
Avoid Exposure to Water and Humidity
Voltage fluctuations
You must avoid exposing your scooter to water and humidity.
Apollo scooters are not waterproof and are not designed for
extreme or prolonged exposure to water or humidity. Operating
your scooter in rain or wet conditions can cause component or
performance failure, loss of control, serious injury, or death. Please
note that any damage to the scooter due to water exposure is not
covered by warranty.
You may notice the voltage on your scooter go up and down as you
press and release the throttle or perhaps as you ride uphill. This is
completely normal and it means that the scooter is exerting more
energy. To get an accurate reading of your voltage, release the
throttle and wait for a few seconds until the voltage stabilizes.
WARNING:
Incorrect assembly, maintenance, or use of your Apollo scooter
can cause component or performance failure, loss of control,
serious injury, or death. Even if you’re an experienced scooter
rider, you must read and understand the entire manual and any
documentation provided for subcomponents or accessories
before riding. In the event of a malfunction of any of the compo-
nents during set up or use, please discontinue set up or use and
contact our support team through our help desk apolloscooters.
co/support . If you are not sure you have the experience, skills,
and tools to correctly perform all assembly steps in the manual
and the assembly video at apolloscooters.co/support , consult
our support team or a local electric scooter shop.
Electric