User Manual

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TROUBLESHOOTING
Error codes
Your scooter comes with a built-in communi-
cation system that allows for quicker diag-
nosis of common issues. Please consult the
following table for a classification of codes.
PLEASE NOTE:
For full troubleshooting video library, visit our help centre at
apolloscooters.co/support
WARNING:
Incorrect assembly, maintenance, or use of your Apollo scooter
can cause component or performance failure, loss of control,
serious injury, or death. Even if you’re an experienced scooter
rider, you must read and understand the entire manual and any
documentation provided for subcomponents or accessories
before riding. If you are not sure you have the experience, skills,
and tools to correctly perform all assembly steps in the manual
and the assembly video at apolloscooters.co/support , consult
our support team or a local electric scooter shop.
Failure displays / Error Codes
If a malfunction occurs while using your Apollo Air, then one of the
following failure display codes will appear on the screen:
BRAKE ERROR
F1 is reported when the power-on self-test fails.
E1 is reported when the error occurs during
operation.
Error Code:
If E1/F1 is reported, the brake handle or its connec
-
tion could be faulty.
Solution 1:
Check whether the brake handle wire is connected
properly.
Solution 2:
Replace brake handle to test, if the error code goes
away the handle was the issue.
Solution 3:
Replace the handlebar assembly to test, if the error
code goes away the display was the issue.
THROTTLE ERROR
F2 is reported when the power-on self-test fails.
E2 is reported when the error occurs during
operation.
Error Code:
If E2/F2 is reported, the throttle or its connection
could be faulty.
Solution 1:
Check whether the throttle wire is connected
properly and the throttle isn't out of position.
Solution 2:
Replace the throttle to test, if the error code goes
away the throttle was the issue.
Solution 3:
Replace the handlebar assembly to test, if the error
code goes away the display was the issue.
COMMUNICATION ERROR
E3 will show the error in power system running.
Solution 1:
Check if the connection between the handlebar
assembly and the communication cable in the stem
is good.
Solution 2:
Replace handlebars to test, If the error code goes
away the handlebars were the issue.
Solution 3:
Replace the controller to test, if the error code
goes away the contoller was the issue.
NOTE:
Visit www.apolloscooters.co for a troubleshooting guide and instructions on how
to replace parts or contact us directly at [e-mail] for support.
E1 E2F1 F2 E3