User's Manual

3
Warranty
Shenzhen YingLi Technologies Co., Ltd. (Hereinafter “YingLi”) warrants that
Products supplied to Customer pursuant to this Agreement/Contract shall be
of merchantable quality and shall meet all applicable safety standards and
free from any defect of design, material and workmanship within the warranty
period. The warranty period is Twenty-four (24) months since from the
delivery date. YingLi warranty does not cover damages resulting from
inappropriate storage, incorrect installation, improper operation or bad
environment beyond environmental requirement.
Customer gives notice in writing within a period of ten (10) days after
Customer has discovered that some or all Products do not comply with the
warranty as set out in this warranty. Customer shall provide necessary
assistance to YingLi for failure detection. YingLi gives response within a
reasonable time of 48 hours. YingLi shall analyze the fault reason and
provide technical instruction for Customer to repair Products.
Customer repairs Products and applies for free spare parts from YingLi in
case
replacements are required. A written claim report about fault description,
serial number of Products, photos of Products and applied spare parts must
be sent to YingLi for verification. YingLi shall not accept the claim if
modifications or reworking have been performed to Products without YingLi’s
consent. Spare parts are offered for free within the warranty period. Beyond
warranty period, spare parts are offered at Customer’s cost.
Faulted parts replaced by Customer shall be well stored and packaged with
markings of fault description for further disposal by YingLi. The faulted parts
after repair and test can be treated as spare part to Customer.
No local service is provided for free and YingLi charges service fee for local
service according the following standards: USD100 (USD One Hundred Only)
per person per day plus the actual travel costs and material costs. A mutual
agreement should be reached before offering local service.
Except as set forth herein, YingLi provides no other warranty, whether
express or implied. The warranty applies only to Products which are supplied
by YingLi and are used out of Mainland China.