User's Manual

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TROUBLE SHOTING
Condition/Problem Things to Check Solution
No display/partial display/
unit will not turn on
Check adaptor connection
with electrical (wall) outlet
Make sure adaptor is plugged into a
functioning wall outlet.
Connection should be secure and
undamaged. Replace adapter or
connection at unit if either are
damaged.
Make sure adaptor cable does not
disconnected or damaged, Replace
adapter if confirmed.
Visual check that console display is
cracked or otherwise damaged.
Replace Console if damaged.
Check connection at front
of unit
Check adaptor cable
connections
Check console display for
damage
Check surface under bike
Check pedal to crank arm
connection
Check crank arm to axle
connection
Check pedal to crank
connection
Check locking lever
Change flat floor or adjust stabilizer
feet.
Pedal should be tightened securely to
crank arm. Be sure connection is not
cross-threaded.
Crank arm should be tightened securely
to axle.
Remove pedals. Make sure there is no
debris on threads, and reinstall or
replace the pedals.
Be sure adjustment lever is locked into
one of the seat post adjustment holes
and tighten it again.
Exercise bike wobble does not sit
level
Pedals loose/unit difficult
to pedal/ Pedals seem to
skip or slip
Clicking sound when pedaling
Seat post movement
WARRANTY
MANUFACTURER’S LIMITED WARRANTY
UREVO warrants to the original purchaser that this product is free from defects in material
and workmanship when used for the purpose intended, under the conditions that it has been
installed and operated in accordance with UREVO Owner’s Manual. UREVO ’s obligation under
this warranty applies to the following:
COMPONENT LENGTH OF WARRANTY
Structural Frame 1 year For Home Use Only;
All Other Components 90 days For Home Use Only.
Exclusions from Warranty Coverage:
UREVO does not warrant against and is not responsible for, and no implied warranty shall be
deemed to cover, any product failure, product malfunction, or damages attributable to:
1. Improper installation and/or failure to abide by UREVO ’s installation guidelines;
2. Use of this product beyond normal home use, or in an application for which it was not
designed;
3. Cosmetic items such as scratches, dents or discolorations;
4. Damage caused by normal wear and tear, vandalism, accidental or by animals;
5. Any act of Nature (such as fire, flooding, snow, ice, hurricane, earthquake, lightning or other
natural disaster), environmental condition (such as air pollution, mold, mildew, etc.), or
staining from foreign substances (such as dirt, grease, oil, etc.);
6. Normal weathering due to exposure to sunlight, weather and atmosphere which can cause
colored surfaces to among other things, flake, chalk, accumulate dirt or stains;
7. Improper operation, alteration, handling, storage, abuse or neglect of the products.
UREVO , using its sole discretion, will either repair or replace free of charge any part(s) proven
to be defective under normal home use. Any repair or replacement shall provide no new
warranty coverage, but shall retain only the remaining portion of the original product’s
warranty. This warranty is offered only to the original purchaser and is not transferable.
Proof of original purchase is required.
Replacement parts can be ordered by emailing our customer service department:
US: [e-mail]
EU: [e-mail]
Open Monday thru Friday 8:00 AM - 5:00 PM (PST).
When ordering replacement parts please have the following information ready:
1. Order Number
2. Description of Parts(Add photos or videos would be helpful)
3. Part Number
4. Date of Purchase