User's Manual

18
before doing this.
Q: Tablet does not turn on, what to do?
A: It may be because the battery is completely discharged. Charge the tablet for at least 4
hours, and then press and hold the Power button for 3 seconds to turn on the tablet.
Q: Tablet is connected to the power adapter for charging, but still fails to turn on.
Why?
A: If the tablet has been idle for a long period of time, or has just been purchased and
used for the first time, its battery might be completely discharged. In this case it is
suggested that user should charge the battery for over half an hour before turning it on, so
as to guarantee the stability of its system
Q: Tablet does not turn off, what to do?
A: Press and hold the Power button for 10 s to perform a hard shut down.
Note: User will have to wait for about 8 seconds before turning on the tablet again after it
shuts down.
Q: Can blind people use this tablet freely?
A: Yes. This tablet supports a featured function designed for blind people-Narrator mode.
Narrator is a screen reader that reads all elements on screen, like text and buttons.
To enable Narrator mode, touch Start > Settings>Easy access>Narrator, then toggle the
slider to turn on Narrator.
In Narrator mode, every time you touch the screen, you will hear a voice telling you
the text or button you are touching.
Q: The touch screen seems not to respond properly to touches, what is the problem?
A: Perhaps you have enabled the Narrator mode on your tablet. You can touch Start >
Settings>Easy access>Narrator, then toggle the slider to turn off Narrator.
Or press ESC and CapsLock button at the same time to turn off Narrator mode.
Q: The system crashes, or the screen turns blue after startup. What can I do?
A: It may be because the system of the tablet has been damaged to some extent for
improper shut-down actions. In shutdown status, press and hold the Power and Vol-
button together to reboot the device and enter the Recovery mode, so as to repair or reset
the system.
After entering the Recovery mode, user will have to choose an option from the menu
before going on:
● Continue – Exit without doing anything and continue to Windows 10 system.
● Use a device- Refresh the system by using a USB device, network connection, or
Windows recovery DVD.
● Troubleshoot- Refresh or reset your PC or use advanced tools.
● Turn off your PC- do nothing and turn off the tablet.
Q: Fail to access the account for losing the password, what should I do?
A:1. Press and hold the Power button for 10 seconds to perform a hard shut down;
2.In shutdown status, press and hold the Power and Vol- button together to reboot the
device and enter the Recovery mode;
3.Select “Troubleshooting- Refresh or reset your PC or use advanced tools”.
Q: How to deal with the case that my tablet is not responding or behaving as