User's Manual
13
Q:Mydevicefreezes,whatshouldIdo?
A:TrypenetratingapininsidetheResetHolebuttonuntilthedeviceisresetandthenrestartthedevice.
Q:Idownloadedanapplication,butIcannotinstallitinmydevice.Why?
A:SomeapplicationsdevelopedforAndroidmobilemightnotrunproperlyintheDevice.Pleaseconsult
therespectivesoftwaredeveloperforfurtherinformation.YouareNOTsuggestedtoenableUnknown
Sourcesunder“Settings Security”.
Q:Whencharging,mydeviceshowsitischargingbutwillnotpoweron.What’stheproblem?A:Please
trychargingforabout30minutes,andthenrestartthedevice.Iftheproblemremains,tryinsertingapin
intotheResetholetoresetthedevice.
Q:ThedevicecannotenterAndroidsystemafterpower‐on,whatshouldIdo?
A:Makesurethedevicehasenoughbatterychargebeforepower‐on.IfyoufailtoenterAndroidsystem
aftermanytries,pleasetrytheRecoverymodetorestorefactorydefaultsettings(referringtotheproblem
of
forgettingpasswordbelow),orcontactyourvendorfortechnicalhelporsupport.
Q:Thedeviceisunabletobecharged,whatshouldIdo?
A:Makesureyouuseadedicatedpoweradaptorprovidedforthedevice.Iftheproblemstillexists,contact
thevendor.
Q:Thedevicerunsslowly,howtospeeditup?
A:Themoreapplicationsyouhaveinstalled,theslowerthedeviceis.Pleaseuninstallsomeapplications
thatyoudon’tuseoftentospeeditup.
Q:Iforgetmypower‐onpasswordorgraphic,howtostartupthedevice?
A:Ifyouforgetyourpassword,youhavetoentertheRecoverymodetoloaddefaultfactorysettings:Press
PowerbuttontoconfirmenteringtheRecoverymode.
(1)Poweroffthedevicefirst.Pressandhold
downtheVOL+buttonandPowerbuttontoenterRecovery
mode.
(2)UseVOL+/‐buttontomovethecursorup/downandselect‘Wipedata/factoryreset’.
(3)PressPowerbuttontoconfirmenteringtheRecoverymode.
(4)UserVol+/‐buttontoselect“Yes‐‐deletealluserdata”andconfirm
withPowerbutton.
(5)Select“Rebootsystemnow”beforepressingPowerbuttontoconfirm.
Whenyourdeviceisrestarted,thepresetpasswordwillbedeactivated.
Q:Thedevicepromptsmelackofspace,howtoreleasemorespace?
A:Applicationsareinstalledininternalmemoryofthedevicebydefault.Spacegetslessifyouinstallmore
andmoreapplications.PleaseuninstallsomeapplicationsormovesometoexpandablememorylikeMicro
SDcardtorelease
space.
Q:HowtoaccessInternetviaWi‐Fi?
A:ThedevicefeaturesWi‐Fimodule.MakesurethereisaWi‐Firouternearby,andthengoto“Settings”
“Wireless&Network”.TurnonWi ‐Fi,thedeviceshouldsearchforWi‐Firoutersaroundyouandlistthem.
Click
therouterthatyouwanttoconnect,enterpasswordifrequired.Whenconnectedsuccessfully,you
cansurfontheInternetthen.PleasegetclosertotheWi‐Firouteraspossibleasyoucantoavoidweak
signal.
Q:IhaveproblemsmakingaWi‐Ficonnection.WhatcanIdo?
A:
‐CheckyourWi‐Firouter/modembyusinganotherWi‐Fidevice(ex:friend’slaptop)toverifythatyour
router/modemisfunctioningproperly.
‐CheckyourWi‐Firouter/modemdocumentationtoseeifithasapairingbuttonthatneedstobepressed.