User's Manual

Troubleshootings
Problem
Solution
Poor audio
quality
Reduce the volume of your source device.
Audio cable connection:
Double clicking the boost button on the remote control to restore the
volume.
Bluetooth connection:
Bring the Bluetooth device closer to the sound bar and make sure
that no obstacles are disturbing the connection.
Remote
control does
not work
Ensure that the batteries are correctly inserted; if necessary, replace
the batteries.
Bring the remote control closer to the sound bar and make sure there
are no obstacles in between. Ensure the remote control is within 16.5
feet (5 meters) of the system.
Aim the remote control directly at the infrared receiver of the system.
System
doesn’t react
It is malfunction probably due to electrostatic discharge.
Unplug the power adapter for at least one minute and reconnect.
Bluetooth
device cannot
be connect
to the sound
bar
Bring the Bluetooth device closer to the sound bar.
Switch off your device and/or sound bar, then back on, repeat the
pairing process.
Make sure the sound bar is not connected another Bluetooth device.
Make sure that you have selected Sine Audio from the Bluetooth
device list on your device.
Ensure you are using the correct device.
If the device is still not connected, try the following:
Remove the sound bar (Sine Audio) from the list of “paired devices”
on your phone/tablet.
Turn the sound bar off and then on again.
Pair it again with your phone/tablet. It should now successfully
establish the pairing.
Note: If none of the above solutions works, the Bluetooth device may be
malfunctioning. Try another Bluetooth device. If not even the new device
can be connected, the sound bar may be malfunctioning. In this case,
please consult your dealer for repair.
20 - English