User's Manual

Troubleshootings
Problem
Solution
No power
Check the power adapter is properly connected to an electrical outlet.
Check the DC plug is properly connected to the DC IN socket.
Unplug the power adapter for at least one minute and reconnect.
No Sound
Press the Power button on the sound bar or remote control to turn on
the sound bar. The power indicator lights up green.
Increase your TV’s volume to maximum.
Press MUTE button on the remote control to restore sound.
Ensure that the source device has correct volume settings and is
playing a track.
Ensure the correct source device is selected.
Plug the audio cable into a connector on your TV labeled Audio
Output or Audio OUT, not Audio Input or Audio IN.
Optical and coaxial cable connection:
Plug the optical cable into a connector on your TV labeled Optical
OUT or Digital OUT, Optical IN or Digital IN.
Plug the coaxial cable into a connector on your TV labeled Coaxial
OUT or Digital OUT, Coaxial IN or Digital IN.
Activate PCM(Pulse Code Modulation)in the audio settings menu of
your source device(see your source device’s user manual).
Audio cable connection (connect to the headphone socket of TV):
Turn on your TV speakers, Refer to your TV’s user manual for more
information.
Poor audio
quality
Press the movie, music or news button on the remote control to
select a suitable sound mode.
Set the volume of the sound bar to 75 percent of maximum（Note: the
maximum volume drop 3 levels is 75 percent）.
Secure cable connections on the sound bar and TV (or other
connected sources).
Try with different source devices. If the problem still exists, check the
cable connections.
Ensure that the cables connected to the source devices are correctly
plugged in and the plugs are fully inserted.
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