User's Manual

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3.9 Trouble Shooting
4. Accessories
Arm size: The circumference at the biceps.
Problem
Possible Cause
Recommended Action
The monitor
cannot be
connected to
the phone
The phone Bluetooth
is OFF
Turn on the phone
Bluetooth from the
setting menu.
The phone doesn’t
support the Bluetooth
4.0 BLE
Change to a compatible
phone.
The monitor
doesn’t
response to the
button press.
The monitor is
running in an
unexpected status.
Reset the device by press
and hold the button for
5s.
Cannot get
blood pressure
readings.
The measurement is
interrupted by arm
movement or
unexpected bulb
squeeze.
Keep arm still and don’t
squeeze the bulb during
deflating-measure phase.
There is an
over-leakage of press
Check if the hose
connection is loose.
Model
Description
CU-10
Adult, arm size 22-42cm
540-00240-00
MICRO USB charge cable