Operation Guide

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Is the collar waterproof? Yes, they are designed to be
completely waterproof. Any problems please email us for a
faster or similar response time.
If the rubber stopper comes away from the charging port,
is the collar and remote still waterproof? Yes, this makes
no difference to the waterproof status of the device, though
keep in place if possible to keep debris out and for peace of
mind.
How old should my dog be before I use this device? It is
recommended that your dog be 6 months old to use a training
collar. Your dog should have learned the basic commands
such as “sit” or “stay”.
How big does my dog need to be to use this device?Your
dog needs to be over 10lbs to use this device.
The collar doesn’t fit my dog, what should I do? If the
collar doesn’t fit your dog you can remove the receiver and
put it on to a collar that does fit your dog ok.
The collar is too long, is it ok to cut off the excess collar?