Operation Guide

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Frequently Asked Questions
Is the stimulation safe for my dog? While the stimulation is
unpleasant (it produces a static shock like we sometimes
experience as humans), it is harmless to your dog. These
devices also require interaction and training from the owner
to achieve desired results.
Is the collar waterproof? Yes, they are designed to be
completely waterproof. Any problems please email us for a
faster or similar response time.
If the rubber stopper comes away from the charging port,
is the collar and remote still waterproof? Yes, this makes
no difference to the waterproof status of the device, though
keep in place if possible to keep debris out and for peace of
mind.
How old should my dog be before I use this device? It is
recommended that your dog be 6 months old to use a training
collar. Your dog should have learned the basic commands
such as “sit” or “stay”.