User's Manual
80
connected to the device or not. If ping succeeds, then check
whether the Proxy Server feature is enabled on your browser. If
enabled, disable it immediately. In case that ping fails, press and
hold the "RESET" button on your device for 7 seconds to restore
factorydefaultsettings,andthenrun“ping192.
168.2.1”again.
4) Contact our technical support for help if the problem still
existsafteryoutriedalltheabove.
2.Q:WhatshouldIdoifIforgettheloginpasswordtomydevice?
Reset your device by pressing the Reset button for over 7
seconds. Note: All settings will be deleted an
d restored to factory
defaultsonceyoupressedtheResetbutton.
3.Q:MycomputershowsanIPaddressconflicterrorafterhaving
connectedtothedevice.WhatshouldIdo?
1)Checkif thereareother DHCPserverspresentinyourLAN.
If there are other DHCP servers exc
ept your router, disable them
immediately.
2) The default IP address of the device is 192.168.2.1; make
sure this addressis not used by another pcordevice. In case that
two computers or devices share the same IP addresses, change
eithertoadifferentaddress.
4. My computer can ne
ither log in to the device nor access
Internet,andthereisayellowtrianglewithanexclamationmark
showninthenetworkadaptericonontherightbottomcornerof
mycomputerdesktop;howamIsupposedtodealwithit?
Thisproblemoccursbecause yournetworkcardhasnotbee
n
assignedwithan IPaddress.IfyourcomputerissettoobtainanIP