User's Manual
TROUBLESHOOTING
Symptom Soluon
My touchscreen is not responding.
How do I reset the tablet?
To reset, first make sure the power source is unplugged. Press and
hold the Power buon for 10 seconds and then plug the power source
back in. Press the Power buon for another 2-3 seconds.
To erase all data on the Tablet go to Sengs > Backup & reset >
Factory Data Reset. ALL DATA WILL BE LOST.
I inserted a MicroSD card. Where
are my les located?
Aer inserng the card, find your files in the “File Manager”
applicaon. Go to the App tray; open ‘File Manager’. Select the SD
card icon to access files.
For more updated FAQs and troubleshoong ps, visit us at www.skytex.com/support
My Wi-Fi says it’s ‘Disconnected’
after I attempt to connect?
The 'Disconnected' status means that the tablet is not connected to
any network. Make sure the correct password is entered when
connecng to your wireless network. This password could be on the
boom of the router or a password that was created by someone
when the Wi-Fi device was originally set up.
6
The battery drained completely and
now it won’t turn on…