User's Manual

http://www.wansview.com
The default is infrared lens, when visit outdoor or strong infrared light scenes, there are
color differences, the color is not accordance to the real scenes. User can change it to
color lens to solve this problem, but color lens can only use under the daylight situation.
4) Can’t find equipment via search software after connect to LAN
Make sure the equipment and PC is in the same LAN; if install firewall software, please
close it and try again.
5) Can find equipment via search software, but can’t visit
If the IP address of IP camera and PC is not in the same Network Segment, you should
change them on the same Network Segment before visit. Network Segment is the first
three number of IP address. If the IP address of PC is 192.168.0.100, so it can only visit
the equipment which IP address is between 192.168.0.1~192.168.0.255.
6) Can’t visit the equipment via Internet
Please refer to:
Chapter 4 (Figure 3) to check if the internet connection is correct;
Chapter 5 to check if you can visit via LAN;
Chapter 6 to check if the port forwarding is correct; and check the route setting if it forbid
this equipment sending data to internet.
7) Can visit via public IP address, but can’t visit via manufacturer’s domain name
Make sure the DNS setting is same as your PC , as below Figure 33 , in the search tool ,
the DNS 1 and DNS 2 on both side should be same.
Figure 33
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