Safety Information
Trouble Shooting
FCC
My pet does not respond when I press a button
USA
• Make sure the Receiver Collar has been turned on.
This device complies with part 15 of the FCC Rules. Operation is
• If your range has reduced from the first time you used the Remote
subject to the following two conditions: (1) This device may not
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battery(s) may be low in either the Remote Transmitter
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
• Many factors can impact the amount of range you have with the Remote
undesired operation.
Trainer. For a list of these factors, see "How the System Works".
• Test the Receiver Collar. See "How to test the functions" for details.
NOTE:
This equipment has been tested and found to comply with
• Increase the Stimulation Level. Refer to "How to find the best
the limits for a Class B digital device, pursuant to part 15 of the
Vibration/Shock Level for your pet" for more information.
FCC Rules. These limits are designed to provide reasonable
• Make sure the Receiver Collar's Contact Points are placed snugly against
protection against harmful interference in a residential installation.
your pet's skin. Refer to "How to Fit the Receiver Collar" for more
This equipment generates, uses, and can radiate radio frequency
information.
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
The Receiver Collar will not turn on
specific installation. If interference does occur to radio or television
• Make sure the Receiver collar has been charged. For the initial charge,
reception, which can be determined by turning the equipment off
be sure to charge it for 4 hours. Subsequent charges only take 2~3 hours.
and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Increase the separation between the equipment and the receiver.
The Receiver Collar is not responding to the Remote
• Connect the equipment to an outlet on a circuit different from that
Transmitter
to which the receiver is connected.
• Verify the Receiver Collar is on.
• Consult customer care, the dealer, or an experienced radio/TV
• If the indicator light is blinking rapidly, fully charged the Receiver Collar.
technician for help.
Caution: Any changes or modifications to this device not explicitly
approved by manufacturer could void your authority to operate this
equipment.
• If the first two solutions did not resolve your problem, see "How to pair the
Remote Transmitter & Receiver Collar."
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