User's Manual
Failure
phenomenon
Solution
Power on. No response
• Try Turning it on a few more
times;
• Please use your own charging
device for charging,
Charging time is 1 h。
The camera lights
aren't working
• Please reboot the device;
Check that the equipment is
turned on。
app quits unexpectedly
• Reboot your phone;Or
uninstall already installed
APP,Scan the Qr code again
to download the installation
。
The equipment indicator
light is red
•
Please use your own charging
device for charging,
Charging time is 1 h。
After the device is
connected to the
appReal time image not
displayed
• Disconnect the phone from
the device WiFi,Reset the
device,Reconnecting WiFi。
WiFi connection is
unstable,Off and on
• Please restart the app and
the device,Reconnecting
device WiFi 。
If the above operation fails to solve the problem,
Please
contact our customers。We will provide further solutions
for you。
Trouble shooting
Points to note
1、Cleaning the Lens,Professional Alcohol Swabs are
recommended。
2、Please use this product in an environment where no one is
running or fighting,To avoid impact。
3、This product is not suitable for children under 8 years of
age。
4、Children are not allowed to use this product alone,So as
not to inadvertently cause harm。
5、Do not use endoscopy in liquids,To prevent damage from
water ingress。
6、This product has built-in rechargeable lithium battery,If
not used frequently,Must also be recharged once a month。
7、In use,The temperature of the product will rise slightly
(Up to 35 ℃),Please feel free to use。
8、To ensure the best use experience,When picking ears for
children,Please keep the child in a sitting position。
9、For your ear canal clean and safe,The tip of the spoon is
loose or used more than 30 times,Be sure to replace the ear
spoon。