User Manual

SD
1.Q: How to insert SIM and memory cards?
A: Double cards slot design, supports for 2
nano SIM cards or 1 nano SIM card and
1 memory card at the same time (as shown
in the picture), and the memory card
supports maximum 64GB; SIM card and
memory card can be identified normally
no matter it is inserted before or after
switching on the device.
2.Q: How to switch on or off?
A: Press and hold the power
button for 3 seconds to
switch on the device;Press
and hold the power button
for 2-3 seconds to pop up
the box with selections of
"shut down" and "restart".
Click "shut down" to switch
off the device.
3.Q: Do both SIM cards support for 3G network?
A: By default, the SIM slot 1 is 3G network
while SIM slot 2 is 2G; However when only
one SIM card is inserted in the device, even
in the SIM slot 2, it will switch to 3G network.
4.Q: In which countries can this phone be used?
A: The first mini smart phone of global version,
supports universal GSM and WCDMA
networks.
WCDMA: 850MHz(B5)/ 900MHz(B8)/
1700MHz(B4)/ 1900MHz(B2)/
2100MHz(B1)
GSM: 850MHz(B5)/ 900MHz(B8)/
1800MHz(B3)/ 1900MHz(B2)
5.Q: How to modify IMEI?
A: Due to the restrictions of local
communication policies, in some
countries (India, Indonesia, Turkey,
Azerbaijan, Colombia, etc.) the IMEI
may have to be modified before using
the mobile phone; Input * # * # 7101 #
* # * to modify the IMEI, then save the
IMEI, and restart the device. After that,
the new IMEI can be used normally.
6.Q: What’s the RAM and ROM?
A: RAM is 2GB and ROM is 32GB.
Since Android system and pre-installed
apps will occupy some memory, it is
normal to find that ROM is less than
32 GB.
7.Q: How to screenshot?
A: When device is on, press and hold the
power button and volume – at the
same time for 2 seconds.
8.Q: How to update the system?
A: The device comes with Android version
8.1, However it does not support to
upgrade to a higher Android version.
But there will be new versions based on
Android 8.1, and the user can upgrade to
the latest versions online.
9.Q: How to do if the system crashes?
A: Use a pin to push the reset hole, turn on
the device to solve the system crash
problem
10.Q: How to do if the device does not
charge up?
A: Clean the connecting areas of the
charging port. It is suggested to use the
original charging cable or a charging
cable with a long head, because the
charging port is deep.
B: Press the power button and volume - at
the same time, press and hold for more
than 10 seconds, and then plug in the
charging cable.
C: Poke the reset hole with the card needle,
and then plug in the charging cable.