User's Manual

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By embracing the principle of "The Customer is the Focus", we fully protect your rights. Please note the
following information:
1.
Please bring your valid warranty certicate and original invoice, which shall be completed by the
distributor of the helmet and stamped with the ocial seal, and may not be altered, otherwise it
will be deemed as invalid. The serial number sticker on the helmet shall not be destroyed, otherwise
the warranty will be invalidated.
2.
If the product is eligible for replacement, only the faulty part(s) may be replaced; if the battery
was at fault, only the battery will be replaced; other parts such as the decorative nameplate and
packaging materials may not be replaced; Consumable parts should be replaced for a fee
.
3.
In case of any damage due to reasons unrelated to the quality of the product (i.e. exposure to
severe dampness and liquid, damages from drops or falls and improper use, etc.); or any damage to
the product due to unauthorized disassembly; or taking to any other repair centers not designated
by LIVALL; or any product beyond warranty period; LIVALL will provide maintenance and repair
services and charge an appropriate fee accordingly.
4.
Some problems might be incurred by exposure to severe dampness and liquid, severe damages
and any alteration or modification. In cases where the product can be used normally before
maintenance, but performs abnormally thereafter, it shall be deemed as an unrecoverable fault, for
which LIVALL will not be responsible for returning the product to its former condition.
5.
In order to provide better service for you, please take good care of your warranty card, purchase
certicate and maintenance documents.
Tips for Using the Warranty Card