User's Manual

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089
DC12V/30A Output
Current High
Please disconnect the appliances on DC
12V/30A ports.
Clear the alarm history or restart the unit.
090
DC12V/10A Output
Current High
Please disconnect the appliances on DC
12V/10A ports.
Clear the alarm history or restart the unit.
091
DC Output Soft Start
Failure
Please contact with the dealer if the error still
exists after rebooting the unit.
092
DC12V/30A Output Short
Circuit
Please disconnect the appliances on DC
output ports.
093
DC12V/10A Output Short
Circuit
Please disconnect the appliances on DC
output ports.
094
Locked
Please disconnect the load to make sure the output
power of loads meet the limit of the unit.
Please contact with the dealer if the error still
exists after rebooting the unit.
095 12V/30A DC Port Locked
Please disconnect the load to make sure the
output power of loads meet the limit of the unit.
Please contact with the dealer if the error still
exists after rebooting the unit.
096 12V/10A DC Port Locked
Please disconnect the load to make sure the
output power of loads meet the limit of the
unit.
Please contact with the dealer if the error still
exists after rebooting the unit.
097
BMS Temperature
Abnormal
Please store EP500Pro at the recommended
temperature and leave it until the temperature
inside back to the normal standard.
098 BMS Over Voltage
Please contact with the dealer if the error still
exists after rebooting the unit.
099 BMS Low Voltage
Please contact with the dealer if the error still
exists after rebooting the unit.
100 BMS Over Current
Please contact with the dealer if the error still
exists after rebooting the unit.
101 BMS Precharge Error
Please contact with the dealer if the error still
exists after rebooting the unit.
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102 BMS Output Short Circuit
Please contact with the dealer if the error still
exists after rebooting the unit.
107 NTC Faulty
Please leave the unit at the recommended
temperature few hours to recover.
Please contact with the dealer if the error still
exists after rebooting the unit.
108 Fan Faulty
Clean or replace the fan to ensure proper
ventilation.
Please contact with the dealer if the error still
exists after rebooting the unit.
15. FAQ (Frequently Asked Questions)
How to claim the warranty and extended warranty?
vendor where you order the product, the extended warranty(if purchased)
Can it be upgraded?
through OTA, and the parameters of the machine will be adjusted and
optimized.
Can it be charged and discharged at the same time?
outputs. We recommend to fully charge the unit at least once per month to
extend battery life.
How many UPS modes are there?
There are 4 types of UPS Mode you can choose freely, Standard UPS,Time
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Control UPS,PV Priority UPS and Customized Mode.
What is the UPS switching latency?
Can I connected my two EP500Pro with Fusion Box to achieve double the
output power, voltage and capacity.
You can connect two EP500 OR two EP500Pro with a Fusion Box. The units
must be of the same type and the correct Fusion Box (P020A for EP500,
P030A for EP500Pro). You cannot mix a EP500 and EP500Pro with a Fusion
Box.
connectors, besides the voltage (in series or parallel) is between 12V to 150V
and the maximum input power is 2400W.
If the open circuit voltage of the panels is less than 550V, you can choose PV
Module to step down the voltage to achieve solar charging.
How do I know whether my appliance can work well with the power station?
Calculate how much the continuous loads are for your appliances are in total.
As long as they do not exceed the rated output power of the power station, it
should work.
How can I connect the product to my home circuit breaker box?
your main electrical box to the BLUETTI Sub Panel (optional purchase).
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16. Declaration
product.
Our company shall not be liable for any damage caused by force majeure
misuse or other abnormal conditions.
adapters and accessories.
Our company will not bear all responsibilities if the damage is caused by not
operating the product properly according to the use method in operation
manual.
This unit is not suitable for use on the relevant equipment or machines
involving:
Personal safety, such as atomic energy devices, aerospace devices,
transportation devices, medical devices, etc., or any equipment or machines
that require highly reliable power sources. We are not responsible for
equipment which results in damage.