User's Guide

Warranty and repair information
1-Year Warranty
The original purchaser for this unit is provided with a 1-YEAR WARRANTY.
The warranty begins on the date of purchase, For the first year, coverage is
provided for both parts and labor on warranty repair services. After the first
year, the Limited Lifetime Warranty covers parts only, and does not cover
labor fees and Accessories,
Accessories such as straps and batteries are covered for the first year only.
All shipping fees incurred, the cost of accessories after the first year, and
labor fees associated with out of warranty repair work are the customers
responsibility.
Not Covered Under Warranty
We DO NOT offer warranty for products that have been bought second-
hand or were resold. Issues of replacement and refunds on units
purchased less than 30 days from an authorized dealer must be addressed
to the dealer directly. If the products purchased from an authorized dealer
are after 30 days from the date of purchase, please send the units to us for
service and repair.
We DO NOT cover the cost of repairs and replacements due to misuse by
the owner or dog, improper maintenance, and/or lost units.
The warranty is void if the unit has been altered or an unauthorized person
has damaged the unit while attempting repair work.
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