User's Manual

16
Troubleshooting
My pet does not respond when i press a button.
1. Make sure the receiver collar has been turned on.
2. Make sure the remote channel 1 or 2 is correct with the receiver collar.
If not, please pairing the remote and the receiver collar again. Refer to
"Paring" (Page 12) for more information.
3. Check the battery may be low in either the remote or the receiver collar.
4. Make sure the receiver collar's contact points are placed snugly
against your pet's skin. Refer to "Fit The Receiver Collar" (Page 6) for
more information.
5. Terrain, weather, vegetation, transmission from other radio devices,
and many other factors can impact the amount of range you have with
the unit.