User's Manual

15
Question & Answer
Q: Is the static safe for my pet?
A: Static electricity may hurt your pet, please select the appropriate
static electricity level. Electronic training equipment requires the
interaction and training of the owner.
Q: How old does my pet have to be before using the electronic training
collar?
A: Your pet should be able to recognize basic obedience commands
such as “Sit” or “Stay”. Pets should be at least 6 months old before
using the training collar.
Q: Once my pet is trained and has been obeying my commands, will he
have to continue to wear the receiver collar?
A: It is recommended to wear it until you completely correct the dog's
bad behavior.
Q: Is the receiver collar waterproof?
A: Yesthe receiver collar is IP67 waterproof. But the remote is not
waterproof. Please keep the remote away from water.
Q: Will I get exactly 1000 feet of range with the electronic training collar?
A: The effective wireless communication range will be affected by terrain,
weather, vegetation, and interference from other radio equipment.
Q: How can I get support when I have product problems?
A: Please feel free to contact our official customer service mailbox, any
problems about the product will be resolved here service@patpet.com.