User's Manual

13
Troubleshooting Guide
Should you experience difficulties in the use of this player,
please refer to the following chart.
Fault
Cause
Solution
No Charging
The USB power adaptor
(not included) is not
plugged into a wall
outlet or the USB cable
(included)is not plugged
into the mini USB jack
on the unit.
Plug the USB power
adaptor (not
included) into a wall
outlet and plug the
USB cable (included)
into the mini USB
jack on the unit.
Wall outlet is not
functioning.
Plug another device
into the same outlet
to confirm the outlet
is working.
Computer USB port is
not function.
Make sure your
computer power is
turned on and try
another USB port.
No Sound
The battery is dead.
Recharge the
battery.
The speaker is not
linked with the cell
phone.
Go through “Operating
The Speaker” process
to link the speaker.
Volume set too low.
Increase the volume
of your device.
No audio
signal via the
Bluetooth
Speaker is not paired to
the audio source.
Check whether a
connection exists. If
necessary, pair the