User's Manual
K518 PRO
18
condition(such as: unable to boot, crash, etc) when you receive it.
※ Private cracking of the system causes function changes, instability, and
quality damage.
(6) If the auxiliary parts and other parts(other than the main components
of the device) are faulty, you can choose the paid repair service provided
by our company or our authorized customer service outlets.
(7) We will perform repair after receiving your device and confirming its
problems, so please fill in the problems in details.
(8) After repair finished, we will return the device to customer, so please
fill in the correct delivery address and contact number.
(9) Customers who needs to send the device for repair, shall bear the cost,
such as round-trip delivery cost, transportation cost and etc. If the
device is damaged in the process of delivery, our company will not bear
relevant fees. In particular cases, we will assist the customer to claim
for compensation against the shipping company..
(10) We do not provide sales invoice to individual in any form. If need it,
please ask the dealer you purchased from to invoice you.
(11) Please keep the warranty card properly, and fill in the card when
returning your device for repair, so that we can deal with the relevant
work procedures(the warranty card attached to the end of the manual).
(12) Aftersales service hotline: 400-966-9130
WeChat: guopi0001 guopi0004
Service hours: Monday to Sunday 9:00-12:00 13:30-18:00(legal holidays
off).
Website: www.lonsdor.com E-mail: service@lonsdor.com