User's Manual

memory is smaller than the theoretical memory.
■ Some video files can not be played.
Your device supports most of the common audio and
video file formats, except a few special formats. We
suggest that you download a third-party player from the
application market to play those exceptional files.
■ SIM card is not recognized.
1. Check if the installed SIM card is compatible.
2. Restart the device.
3. Take out the SIM card, and install in steps properly.
■ The device can not receive any network signal,
or the received signal is too weak.
1. Signal interference may exist nearby; please move
to an open area before use.
2. Please contact your network operator and confirm
that your location has signal.
■ Can not make or answer calls, send or receive
messages when the device is under normal operating
conditions.
1. Check if the SIM card is properly installed and
recognized.
2. Check if the SIM card arrears down.
3. Check if flight mode is turned on.
4. Restart the device.
■ Network is busy.
The network traffic may be too high during peak hours,
and thus can not make calls. Please avoid using this
device in such period, or wait a moment and try again.
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