User's Manual
abnormally.
☆About tablet
Check the information about tablet like System update,
Model number, Android version, and core version.
Troubleshooting
■ Your device can't be turned on.
The battery power is used up. Please fully charge your
device.
■ Your device cannot access the Internet via Wi-Fi.
1. Check whether your device can receive any Wi-Fi
signal.
2. Check whether the wireless router supports DHCP. If
not, please configure a static IP address.
3. Check whether the wireless router has been
connected to the Internet.
■ Your device responds to operations slowly.
1. Check whether too many applications are running in
the background.
2. Check whether any incompatible-version application
has been installed.
3. Use the antivirus software to scan and kill the
malicious programs (if any).
■ Your device gets warm in use.
It is normal that your device get warm in a long-time
use or in charging.
■ Your device crashes and its keys do not work.
Long press the power button for 2 seconds, and the
power-off dialog box will display on the screen, then tap
42