User's Manual

2 Check whether the wireless router supports DHCP. If
not, please configure a static IP address.
3. Check whether the wireless router has been connected to the Internet.
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Your device responds to operations slowly.
1 Check whether too many applications are running in the background.
2 Check whether any incompatible-version application has been installed.
3 Use the antivirus software to scan and kill the malicious programs (if any).
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Your device gets warm in use.
It is normal that your device get warm in a long-time use or in charging.
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Your device crashes and its keys do not work.
Press and hold the power switch for 6 seconds, and the system will turn off and restart
automatically.
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The total memory is smaller than the theoretical memory.
A certain space has been used to store the system files and install user applications,
so it appears that the total memory is smaller than the theoretical memory.
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Some video files can't be played.
Your device supports most of the common audio and video file formats, except a few
special formats. We suggest that you download a third-party player from the application
market to play those exceptional files.
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SIM card is not recognized.
1 Check if the installed SIM card is compatible.
2 Restart the device.
3 Take out the SIM card, and install in steps properly.
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The device can't receive any network signal, or the received signal is too weak.
1 Signal interference may exist nearby; please move to an open area before
use.
2 Please contact your network operator and confirm that your location has
signal.