User's Manual

36
☆About tablet
Check the information about tablet like system update,
model, system version, and core version.
Troubleshooting
■ Your device can't be turned on.
The battery power is used up. Please fully charge your
device.
■ Your device cannot access the Internet via Wi-
Fi.
1. Check whether your device can receive any Wi-Fi
signal.
2. Check whether the wireless router supports DHCP.
If not, please configure a static IP address.
3. Check whether the wireless router has been
connected to the Internet.
■ Your device responds to operations slowly.
1. Check whether too many applications are running in
the background.
2. Check whether any incompatible-version application
has been installed.
3. Use the antivirus software to scan and kill the
malicious programs (if any).
■ Your device gets warm in use.
It is normal that your device get warm in a long-time
use or in charging.
■ Your device crashes and its keys do not work.
Long press the power button for 6 seconds, and the
power-off dialog box will display on the screen, then tap
the OK option in the box to auto power-off the system.
After that restart your device. If this fails, insert a slim
needle to the reset button hole to realize the forced
shutdown.
101P11C 中性英文说明书(平板电脑 RK3066方案) 1211024