User Manual

Troubleshooting
12
Method 2: Turn off the mobile phone’s bluetooth and earbuds,
then turn on again to search
3.The earbuds cannot connect to the mobile phone or
cannot connect back with the mobile phone:
(1) Turn off the mobile phone’s bluetooth and earbuds, then
turn on again to research.
(2) If earbuds has connected to the mobile phone before, then
choose the earbud’s bluetooth name displayed in the phone
connection list and click to connect.
(3)
Delete the connection record that displayed in the phone
connection list. Then research the earbuds’s bluetooth
name to connect.
4. While charging earbuds, earbuds donot show red light:
It is because the battery of earbuds is too low. At this time
please keep charing until the earbuds show red light to enter
into normal charging mode.