User's Manual

12
Innovative Technolo gy Ele ctronics Corp. (IT) warrants the product to be free from “Defects” in materials under
normal use for a period of “One Year” from the date of the original purchase. The Warranty is “Not” transferable.
IT agrees, within the initial “90 Day” period, to repair or replace the product if it is determined to be defective at
“No Cha rge”. It is further agreed that IT will cover the cost to repair or replace damaged “Parts” only for a total
period of “One Year” from the date of the original pu
rchase. The warranty does not cover cosmetic damage,
antennas, AC cords, cabinets, headbands, ear-pads, or damage due to line power surges, connection to
improper voltage supply or settings, misuse, mishandling, accident, acts of God or attempted repair by an
unauthorized service agent.
To obtain service, the purchaser MUST present an original sales receipt /
/
/
proof of purchase. Please
contact us at www.ithomeproducts.com to
to
request an RMA (Return Material Authorization) number to
return products for service or
or
r
eplacement. Returns without an RMA number on the package will be
refused and returned to sender. Upon receipt of the returning item and ou r full inspection (IT) may issue a
replacement to customer for the same item or of one that has equivalent value and features. To return an item,
supply full name, return address, phone num ber, item purchased, receipt of purchase and reason for return to
obtain RMA number.
All returns must be in the original packaging or reasonable substitute to prevent damage.
C
ustomer “Must” include full name, shipping address and telephone number inside of package. No return will
be shipped ba ck to a PO Box or APO address.
Please include your check or money order i n the amount of
• USD$5.00 for items $10.00 to $39.99 (Price Pa id Per Unit)
• USD$10.00 for
for
items $40.00 to $99.99. (Price Paid Per Unit)
•
•
USD$16.00, for items $100.00 and up. (Price Paid Per Unit)
•
•
•
• Shi pping fees are non-refundable
to be payable to Inno vative T echnology Electronics Corp. (f or handling and return shipping charges)
(IT) will not be responsible for delays or unpro cessed claims resulting from a purchaser’s failure to provide any /
all of the necessary information.
Send all inquiries or RMA reques t vi a our website www.ithomeproducts.com/support.
Innovative Technology Electronics Corp.
1 Channel Drive
Port W ashington, NY 11050
Toll free: 1-877-483-2497
Website fo r
support: www.ithomeproducts.com/support
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIV
E REMEDY OF
THE CUSTOMER, (IT) SHOULD NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE
EXTENT PROHIBITED BY AP PLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS W ARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential dama ge s, or limitations on
how long an implied warranty last s, so the above e
xclusions or limitations may not apply to you. This warranty
gives you specific legal rights an d you may also have other rights, which vary from state to state.
Innovative Technology Electronics Corp,
Limited Warranty: 90 Days Labor, One Year Parts