User's Manual

TROUBLESHOOTING GUIDE
Check the followings before requesting service
SYMPTOM POSSIBLE CAUSE POSSIBLE SOULTION
No power AC/DC adapter not
connected
Connect the power
AC/DC adapter.
The unit is in Standby
mode
Press the button to turn
on the unit.
No sound Volume in minimum
position
Raise volume level by
pressing the VOL
(Volume) + button.
The paired/connected
device is not in payback
mode
Play music/movie in the
paired/connected device
as usual and make sure
the volume level of it is in
high level.
Input source incorrect Press the Standby/Source
button on the unit or press
SOURCE on the remote
control repeatedly to set
the input source
to the desired mode.
Sound distortion
Bass level of the
connected device too high
Reduce the bass level of
the connected device.
Press the BASS - button
on the Sound Bar to
reduce bass level.
Volume level too high Reduce the volume level
by pressing the VOL
(Volume ) - button.
Reduce the volume level
of the paired/
connected device.
Remote not working The battery is consumed Replace with new battery.
Poor FM reception Relocate and unwind the
FM antenna wire.
Bluetooth
reception failure
The external device is far
from the unit
Put the external BT
device close to the unit.
Have not paired Pair the unit with the BT
Device as the procedures.