User's Manual

Frequently asked questions
If any problem is found during use, please refer to the table below to check the
abnormality. If the problem cannot be solved, please contact the after-sales
service.
Breakdown
Reason
General Solution
Unable to charge or no
charge display
Is the USB cable connected?
Check whether the plugs at
both ends of the USB cable
are inserted in place
Does the charging power
match?
Check whether the output of
charging power supply is
normal
It's normal, but I don't
feel it.
Is the electrode in direct
contact with the skin?
The host electrode must be
in direct contact with
human skin
Is there any adjustment of
massage intensity?
Please use two fingers to
touch the two electrode
plates respectively and
adjust the intensity to see
if there is any feeling. If
there is still no feeling,
repair is required.
Have a tingling sensation
Cold weather, dry skin
Wet the skin with a wet
towel before use.
Is the massage too intense?
Moderately reduce the
intensity
Use after staying up late?
Please use every other day
due to electrolyte drop
after staying up late.
Is the skin allergic to the
electrodes?
Check the skin for a
history of allergies.
The remote control cannot
be used
Is the remote control
battery low?
Replace the CR2032 coin
cell battery with a new one
The remote control is
normal, but the main unit
is not responding.
Is the host powered on?
Turn on the host power key
Is the host battery low?
Please charge with USB
cable
Has the host completed the
set rated time?
Please remove the host and
restart the host
After-sales guarantee and service
1. This product provide one year warranty according to the service standard of
"National New Three Guarantees", and the warranty period is calculated from the date
of purchase.
2. During the warranty period, we will replace the parts or the whole product if
the product fails due to defects in materials or production process.