User's Manual
10
2.Cannot find the device on Bluetooth Device Nearby page of the app.
● The fan may be connected with another smartphone. Disconnect it from the other
smartphone first.
3.The fan is offline.
● Make sure the fan is plugged in and powered on, then refresh “My Devices” in Govee Home
App by swiping down on the screen.
● Make sure your router is connected to the internet remove and your phone’s network
connection is working.
● If the Wi-Fi password has been changed, the fan will automatically go offline. Try connecting
it to the network again.
● Delete the offline fan from Govee Home App, then add and reconfigure the fan again in
the app.