User's Manual

116
6 FAQ and Solutions
If you are experiencing problems with your mobile
phone, refer to the table below to remove the
problems.
FAQs Causes Solutions
When you use your
mobile phone at poor
reception areas, for
example, near high rise
building or baseroom, the
radio wave cannot be
transmitted effectively.
Avoid this as far as
you could.
When you use your
mobile phone at traffic
jam, such as working
time and off-duty time,
the line congestion can
result in failure.
Avoid this as far as
you could.
Poor
receiption
This is related to the
distance to the nearest
base station.
You may ask the
network service to
provide service
coverage map.
The trunk line is
undesirable. It is a
regional issue.
Echos or
noises
In some areas, the call
lines are not bad.
Hang off the call and
dial again. The trunk
line may possibly be
changed to a better
line.