User Manual

26
move under
desktop operation
mode but cannot
write under writing
mode.
is same with the
background color.
or background color.
The pen is
working but
there are
deviations.
Part of the
whiteboard have
large deviations.
Inaccurate
calibration.
Recalibrate correctly.
There is projection
distortion.
Adjust the projector.
The pen is
working but
reactions are
slow.
The strokes do
not sync with the
writing and there
is a delay.
Conflict with anti
-
virus
softwares.
Exit the anti-virus
softwares.
The computer is
running too many
softwares.
Exit the softwares
which will not be used
at present.
The computer's
hardware
configuration is too
low.
Contact professional
personnel to upgrade
the computer
hardware.
The pen tray
is not
working
normally.
Cannot change the
stroke color when
picking up or
putting down the
pen from the pen
tray.
There are other objects
or dust in the pen tray
slots.
Remove other objects
or clean the dust from
the pen tray slots.
The pen tray is not fixed
firmly to the whiteboard
or not well
-
connected
with the whiteboard.
Take off and re-plug
the pen tray and
screw firmly on the
bottom of the pen tray.