User's Manual

45
11. Help
No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and switched on.
No display
• Check that the batteries are inserted correctly and fully charged. Use only
approved rechargeable batteries supplied.
• Check that the handset is switched on. Press and hold
.
• Reset the base by removing the batteries and disconnecting the mains power.
Wait for around 15 seconds before connecting it again. Allow up to one minute
for the handset and base to synchronise.
icon ashes
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see page 43.
• Check that the mains power is connected properly and switched on.
My phonebook will not copy from my mobile phone
• Make sure the Colombo and your mobile are paired see page 8.
• Not all mobiles will allow you to copy the phonebook via Bluetooth wireless
technology. For advise on compatible mobiles please contact customer
services on xxxxxxxxxxxx.
The Colombo does not show in my mobile’s device list
• Unplug the Colombo base from the power and plug back in again.
• Turn the Bluetooth function on the mobile off and on and try again.
• If the problem persists reset the Colombo to its default settings, see page 40.
I cannot make / receive calls on the Colombo via the mobile
network
• Make sure your mobile is paired and says “Connected”.
• Turn the Bluetooth function on the mobile off and on and try again.
My mobile will not charge on the Colombo base using the
Duracell Powermat
TM
jacket
• Remove the mobile from the charging pad and remove the jacket, put the
mobile back in the jacket and replace onto the charging pad.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 23.
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with alcohol.
Help