User's Manual
P a g e | 4
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Setup Concept Overview
PLEASE READ THIS PAGE FIRST BEFORE ATTEMPTING SETUP
The main goal of the initial setup is to “program” this camera with the name and
password of the main WiFi network/router where the camera will be deployed.
After the initial setup is completed the camera will attempt to use that information to
connect itself to the main WiFi network/router. If successful then the camera can be
viewed over the internet from anywhere in the world.
After the camera is programmed and working if the camera is moved to a different
location (that uses a different WiFi network/router) or if the main router’s
name/password information is changed, then the camera will need to be reset and the
setup will need to be repeated.
The setup begins assuming that you have an iPhone, iPad, or an Android phone or
tablet connected to the main home or office WiFi network/router where the
camera will be deployed, and that you have the correct password for that WiFi
network/router.
Install a free App onto an iPhone or Android smartphone or tablet (from the app
store)
Temporarily connect the smartphone or tablet “directly” to the camera’s own WiFi
network, then use the app to program the name and password for the main WiFi
network/router into the camera.
IMPORTANT: After this first part of the setup is completed the camera will NOT
output its own WiFi network again (unless it is reset). You will NOT need to try to
connect directly to the camera’s temporary WiFi network again (unless you need
to repeat the setup).
After programming the name and password for the main WiFi network/router the
camera will reboot and will attempt to use that programmed name and password
to join the main WiFi network/router
Once those steps are completed then the camera is “Online” and you will be able
to use the app to view the camera “over the internet” on your iPhone or Android
devices
The full initial setup instructions begin on the following page