User's Manual

Cloud ip camera web client user manual
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Network cable may get a problem. You can PING the address of a existing
device in the same network. If network cable connects right and network connect
right, you should get a reply like bytes = 32 time = 2 ms.
Another possibility is that the network equipments like hubs and switches may
have problems. Ensure all network equipments connect and work well.
3). Why does the APP show camera not online?
This may be caused by firewall protection (such as MAC addresses filtering,
MAC address binding with the IP address). In this situation, please contact your
system administrator to check firewall. Firewall may need some configuration
changes. For more information, please refer to camera installation.
Ensure STATE1 ( ) or STATE2 ( ) flashes 3 times every 3 seconds.
Router default settings may have a problem. Ensure router DHCP server is on.
If there are multi-level routers, each should connect the other trough WAN (for
example, the 1rs router LAN connects the 2
nd
router LAN by a network cable). If
problem still exists, connect your camera with power, and then press “RESET”
key on the bottom to restore to factory settings.
4). Why are there vertical white lines in image?
CMOS sensor being exposed to strong light (such as direct exposure to sunlight
or halogen light) may cause this problem. CMOS sensor is behind the lens. It is
to measure the optical signal and converts it to a digital format, then the