User Manual

22
Fault type Solution
The Wi-Fi network cannot be connected.
Scheduled cleaning cannot be performed
The water tank does not output water
or the water output is less.
The power is insufficient during cleaning.
It does not continue cleaning after the
robot back for charging.
The power is insufficient. Scheduled cleaning will be
started only when the remaining power is more than 20%.
Is it necessary to charge the battery
for 16 hours in the first three times
The lithium battery does not have a memory effect. It can be used instantly after
it is fully charged. There is no need to wait 16 hours.
The robot misses some areas when cleaning.
The wall sensor or cliff sensor may get dirty.
It is recommended that you wipe the sensors using a soft dry cloth.
The Wi-Fi function is not activated. Reset the Wi-Fi connection, and try again. The Wi-Fi signal is not good.
Ensure that the robot is located in a place with good Wi-Fi signals. The Wi-Fi connection is abnormal. Reset
the Wi-Fi settings, download the mobile app of the latest version, and try to connect to the Wi-Fi network
again. The Wi-Fi network suddenly cannot be connected. The family router settings may be incorrect. In this
case, contact the customer service for help.
Check whether there is any water in the water tank. Use the mobile app to set the water output to
the maximum value. Install the mopping cloth and mopping pad properly according to the manual.
Check whether the main robot is in DND mode. The robot will not continue cleaning in DND mode. The robot
will not continue cleaning if the robot is manually put back into the self-empty station.
The robot will re-generate a map after partial cleaning or after it is moved far away. If the robot is far away
from the self-empty station, the robot may fail to return to the self-empty station by itself. In this case,
manually put the robot back to the self-empty station.
Is any power consumed if the vacuum cleaner
always stays at the self-empty station
The robot cannot return to the self-empty
station after partial cleaning or after its
position is moved.
The power consumption is extremely low when the vacuum cleaner always stays at the self-empty
station. This helps to keep the battery in the best performance.